What is Wildix?
Part VoIP phone system, part business communications suite, Wildix has bags of business-boosting potential. Get the details here.
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Features and benefits
Wildix has more features than a Sunday supplement. Explore video conferencing, webinars, next-gen retail headsets and more.
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Why Yoozoom?
We're the OG cloud telephony experts. Learn why Yoozoom is the perfect partner for your Wildix subscription.
Part of the Gartner Magic Quadrant
News flash! In 2021, Wildix joined Teams and Webex on the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS). Gartner represents the industry gold standard for unbiased research and advice.
Wildix: the jack of all trades
(and master of many)
At Yoozoom, we work with hundreds of businesses of all shapes and sizes. And one of the most common questions they ask is "which VoIP solution is right for me?".
Now, we don't play favourites here. We've chosen our three VoIP phone systems for a reason – because they offer a broad range of features to suit all needs and circumstances.
But, honestly, most of the time Wildix would do the job just fine.
That's because Wildix is designed, from the ground up, to be scalable and flexible.
Just need a reliable IP telephony solution? Wildix can do that, and do it very well. Need a full-featured unified communications suite? Or a powerful lead generation tool? Or the most futuristic retail headsets we've ever seen? Wildix can do all of the above, with bells on.
And the best bit? It's all delivered in a lightweight browser-based interface that's secure by design. Because there are no hefty software installations to worry about, it's equally suited to startups and multinational corporations.
Want to see what Wildix can do for you? Get in touch for a free, no-obligation chat.
VoIP phones and a whole lot more…
Part VoIP phone system, part collaboration toolbox, Wildix unlocks a wealth of possibilities for your business.
What is Wildix? Well, it can be almost anything you want it to be.
Think of it as a suite of communication tools, built on some very clever technology called WebRTC.
Central to this suite is a robust VoIP phone system. This provides all the benefits you expect from our VoIP solutions, including easier scalability, improved signal quality, and free calls to UK landlines and mobiles.
But this is only scratching the surface…
What our customers say about Wildix
Cloud-based communications tools
Wildix is the only communications solution designed specifically to boost sales and ROI.
Want to win more leads? Streamline your workflow? Embrace flexible working?
Wildix has the tools you need to make it happen. And, better still, they can be tailored to the needs and aspirations of your business.
As well as VoIP phones, Wildix offers a powerful unified communications platform, which brings together voice, video and instant messaging into a single, easy-to-use dashboard. It has sales solutions, too, which allow for easy online customer interaction and lead nurturing. And it has robust reporting tools, which unlock new insights into performance and efficiency.
Thanks to the incredible flexibility of WebRTC, all these solutions are delivered securely via the cloud. This means no on-site software installations or incompatible apps. As long as you have access to a web browser, you can start reaping the benefits right away!
Wildix has about a gazillion potential uses. Let's explore a few of them.
Call centre cost savings
Landlines are expensive and require hefty hardware. But with Wildix's IP telephony solution, all you need is a good internet connection and some
VoIP-enabled handsets.
Ditch the landline, and not only will you avoid hardware maintenance costs, but you'll enjoy unlimited FREE calls to UK landlines and mobiles.
And that's just the beginning. Wildix VoIP makes it easy to scale your fleet to suit staffing and demand, with in-built software routing and call handling features. Plus, with powerful analytics and real-time wallboards, you can monitor performance like never before.
Next-level online service and lead management
Using the power of WebRTC, it's easy to add chat widgets or click-to-call buttons to your website. In just a few seconds, customers can be chatting to a staff member, either by text, voice or video.
It requires no additional software or special hardware. WebRTC works in any modern web browser, on any internet-enabled device.
This means retailers can bring face-to-face customer service to their eCommerce stores. Doctors can offer easy, cost-free remote consultations. Service providers can win more leads with less effort. The possibilities are almost endless…
Seamless collaboration for remote workers
The office is fast becoming old news. But how do you keep teams in step when they're working from home, or on the move?
With a little help from Wildix, that's how.
With Collaboration, Wildix's unified communications platform, colleagues can collaborate and communicate seamlessly, from any location and any device. With just a few clicks, it's easy to set up video meetings, voice calls or text chats.
And because the system is browser based, there's no need to juggle multiple logins or learn how to use several programs. Plus, it integrates seamlessly with Wildix's VoIP phones, so staff can make telephone calls directly from their on-screen contact list.
Wildix is much more than a VoIP phone system. Let's dive deep into its business-boosting communication tools. Click the buttons to learn more.
Website chat widgets
Supercharge your service and win more leads with chat widgets that work on any browser.
Retail headsets
Turn retail stores into conversion powerhouses with next-generation headset technology.
Unified communications
Empower staff with easy-to-use, browser-based communication and collaboration tools.
Video conferencing
Built on WebRTC technology, Wildix's video-conferencing suite "just works" for any user.
Webinars
Transform one-off webinars into lead-generation powerhouses with seamless CRM integration.
Call monitoring and reporting
Monitor, review and strategise with robust call reporting and real-time call-centre wallboards.
Contact centre monitoring
Improve customer satisfaction and eliminate inefficiencies with Wildix's innovative analytics solution.
Mobile enterprise and apps
Take productivity on the road with one-number solutions and easy-to-use mobile apps.
IT integrations
Enjoy seamless integration with more than 60 leading business tools.
Integration is one of Wildix's many superpowers. It's designed to work seamlessly alongside dozens of communications, security and business intelligence tools.
Perhaps you have an existing Microsoft Teams subscription? Wildix can work beautifully with Teams, allowing staff to use the familiar Microsoft interface while Wildix handles the underlying VoIP system.
CRM systems like Salesforce? Yep, it can integrate with those. Marketing dashboards like HubSpot? No problemo. It can even work with niche, sector-specific tools like SystmOne, which is often used by UK healthcare providers.
Wildix VoIP Handsets
Wildix handsets are among the best in the business. Each comes with a five-year warranty and is supported by regular software updates.
(And, of course, you'll enjoy our 24/7 support too.)
Super Vision
Designed for managers, SuperVision runs on the Android operating system and comes equipped with an eight-inch touchscreen. Keep on top of your SLA by displaying a real-time call-centre wallboard, or conduct video meetings with the built-in webcam.
Welcome Console
WelcomeConsole presents a full-featured yet streamlined interface for managing large teams or high call volumes. The built-in screen allows for fast, intuitive call management, while an optional extension module displays a quick-dial contact list.
Workforce
Seamless UC platform integration makes Workforce the desk phone for improving employee productivity. The large built-in screen shows you colleague availability at a glance, helping to streamline workflows and save time.
Start
If you've used a phone before, you can use Start. Simple and intuitive, it's ideal for transitioning staff to a VoIP phone system.
DECT Handsets
Free yourself from your desk – for good! Ideal for busy offices and large warehouses, these walk-and-talk handsets offer exceptional signal coverage and robust security as standard.
Headsets
Wildix's headsets are available in several models to suit all applications. Expect noise-cancelling microphones, status LEDs, Bluetooth support and more productivity-boosting features.
Door Phones
Seamless UC platform integration makes Workforce the desk phone for improving employee productivity. The large built-in screen shows you colleague availability at a glance, helping to streamline workflows and save time.
Softphones
Integrate your intercom with your Wildix desk phone or software UC solution, and welcome visitors with improved efficiency and security. Compatible security systems include 2N, Mobotix and Alphatech.
A legacy of innovation
The cloud is the big thing in business right now. But we were on board before it was cool…
More than a decade ago, we saw the enormous potential in VoIP telephony and other cloud-based communications solutions. That's why we decided to go all in, right from the beginning.
Other companies might be hyping the cloud now, but we've got a ten-year head start. Only Yoozoom has the experience and knowledge to provide a truly expert service.
And as you can imagine, we've seen many solutions come and go. The three we sell today – Wildix, Microsoft Teams and Cisco Webex – are carefully chosen based on their security, scalability and ROI-boosting potential.
Unlimited support
With our expert support, you'll never be left hanging...
We don't just sell solutions. We sell top-tier service, too. When you sign up with us, you can expect expert support and friendly advice, every step of the way.
Installation? We'll send engineers to set things up, so you don't have to lift a finger. Training? We'll deliver that too, on site or remotely. Maintenance? It's included as standard.
And if something goes wrong when you least expect it, we'll be right there to take your call. Our support lines are open
24 hours a day, seven days a week.
Dedicated account manager
Sick of faceless customer support? We'll be on first-name terms in no time…
Put it this way… nobody calls customer support lines for fun, do they?
It's often a struggle to get through. And if you do beat the queues, you can expect to be kicked from department to department like an unwanted football.
Not at Yoozoom. We do things differently.
Purchase your Wildix subscription through us, and you'll get a dedicated account manager who'll always do their best to help.
This means no queuing and no faceless support staff. If you've got a question, simply give your account manager a call. They'll either sort it there and then, or escalate it on your behalf.
Friendly Yorkshire team
Good old-fashioned friendly service is just what we do.
They say we're friendlier up north.
Now, we don't know if that's completely true. But our clients certainly seem to like how we do things here.
That's because we treat all our clients as valued partners, and we're always happy to go the extra mile to make things happen. Not because we expect anything in return – just because it makes us happy to know we've helped out.
But don't take our word for it. We have more than 340 five-star reviews on Google to prove it.
Unleash your true potential with Wildix
Are you ready to take your business communications into the future? Get in touch today for a free, no-obligation consultation.
We'll work hard to understand your business and advise on the best suite of Wildix tools for your specific needs and goals. Or we can just talk tech if you like. We're always happy to chat.
Frequently Asked Questions
