IT companies offer a range of services that can keep your company working smoothly, communicating easily, and fully protected from outside threats. What types of things do businesses use IT Support companies for? Everything from software support and migration to the cloud, to cyber security and communications, giving your business the best possible support and help if things go wrong.

Cloud migration

While migrating to the cloud sounds like taking a nice long trip to the Bespin system (giant Star Wars nerd alert!), of course, it’s about moving your applications and systems from your old servers or data centres to cloud computing.

Why? With the cloud, you can easily scale, and adjust your IT resource needs up or down, as required. You can get new software up and running quickly, and easily add or remove users. Add in the increased security, reduction in costs, and the chance to take advantage of the latest technologies, and cloud computing really is an incredible asset to any business.

A good managed services company can talk you through how to move to the cloud, help you with what to consider to make it happen, and provide you with a smooth, expert transition that has your business ready to go without any hassle.

Software support

Your IT company will be there to do everything from software installation and adding or removing users, to upgrading, installing patches, and providing remote or in-person help. You can access the latest software via the cloud and have it available to all users who need it, with support and troubleshooting immediately available from your IT team.

With experts at hand in all types of software, you don’t have to worry about a thing. You can get advice on the best software for your company, staff can quickly access all the answers they need in using both new and existing software, and you have the peace of mind that help is only a phone call away if you need it.

Communication and connectivity

You no longer need to rely on old telephone systems and slow broadband. With a range of solutions from Voice over Internet Protocol (VoIP) to leased lines, your IT team can ensure you’re never out of touch.

One company can manage your telephone systems and your business broadband and bring in the best solutions for you. You can choose dedicated leased lines with equal upload and download speeds, no contention ratio and no slow down at peak times, or other options, such as Asymmetric Digital Subscriber Line (ADSL), Fibre to the Cabinet (FTTC), or Fibre to the Premises (FTTP). We know that sounds like an alphabet soup, but what they all basically mean for your business is fast and secure connections and greater productivity.

Any IT company worth its salt will talk you through what’s best for your company.

Cyber security

We all remember the WannaCry ransomware attack on the NHS in 2017, and no business wants to be next in finding a ransomware message on their computer screens, with their files encrypted until they pay up.

And it’s not just ransomware that’s the problem. Companies are subject to phishing attacks, viruses, trojans, and a whole slew of malware that can cause slow systems, damaged or erased files, serious data breaches, and more. These attacks can come with a range of consequences you’d rather not think about, like loss of income, reputation and customers and, with data breaches, a potentially large fine from ICO.

However, there’s no need to panic. Yet again, a good IT support company rides to the rescue with malware detection, blocking of spam and phishing attacks, strong password enforcement, and more to keep you safe. Along with extremely important regular backups to ensure that, even in the event of a ransomware attack, you can be back up and running quickly with a ‘clean’ restored copy of your system.

As always, prevention is better than cure, and with cyber security protection in place, you have peace of mind that your business is in safe hands.

A vital part of your disaster recovery plan

We’ve all heard of companies where a fire has destroyed their business premises and taken all their vital data with it, where malware has corrupted files and damaged systems, or where ransomware has locked computer files away until a ransom is paid to get them back. But with a solid disaster recovery plan in place, and the right IT Support company behind you, recovering your data and getting your company back up and running quickly is smooth and simple, with quick restoration from the latest backup to a ‘clean’ version.

No company can afford to have their systems down for hours, days, or even longer, losing not only income but customer trust and goodwill, and the protection provided by great IT Support offers peace of mind that, in the event of a problem, it’s a small blip in your day and not a complete disaster.

There’s no argument that Yorkshire puddings are an absolute must with the Sunday roast (No, really! There's no arguing with that.) A Sunday dinner’s not 'proper gradely' without a pud or three! And, for us, just this point alone shows how much companies need the right managed services to ensure uninterrupted, secure service for themselves and their customers.

What types of things do businesses use IT Support companies for?

Answer: An IT Support Company can act as your entire IT support team, or be available to cover after hours, keeping you safe and secure 24/7 and 365 days a year. Or you might hire in extra, specialist services that your in-house IT people aren’t able to provide. With the right company, you have options!

Either way, your managed IT services provider is there to work with you and make life easier.

For a no-obligation chat about how Yoozoom can keep your IT systems in tip-top shape and what types of things do businesses use IT Support companies for, give us a call and chat to our friendly team.