Challenges

• Reduced funding, coupled with old phone systems (PBX) is hard and expensive to maintain. They often use legacy ISDN lines with high call rental and call charges.
• Connecting parents to teachers – many schools use old answering machines and notify teachers to call a parent back via post-it notes.
• No method to contact teachers in case of emergency.
• With increased use of internet in teaching, it makes sense to use the same broadband for the school’s communications service.

Solutions

• Yoozoom’s Cloud Telephony provides a flexible and cost-effective communications solution.
• The school can save money by installing low-cost telephones in each classroom and by removing legacy lines.
• The mobile App on a teacher’s tablet or mobile device means they can be contacted at any time. By using Call Director, teachers can call parents back with the school’s number presented, not their own – important for teacher confidentiality.
• Mobile desktop sharing and video enables teachers to use with remote online learning
• Auto Attendant keeps parents updated on latest news and is easy for staff to record announcements, e.g. cancellations.
• The move from ISDN to broadband means no limit on concurrent calls into the school, so they never miss a call.

Benefits

• Parent-School Interaction
• Parents can get the latest news from the Auto Attendant and never hear the busy tone so they always get through to someone.
• Parents can contact the appropriate department or teacher more easily.
• Parents receive notifications of events, e.g. school closed due to bad weather.

Cost Savings

• With minimal upfront capital expenditure for the school they can meet stricter government budget targets and free up capital for spending on learning resources.
• Removal of ISDN (obsolete in 2025), maintenance and PBX capital depreciation costs.
• Easy to scale up or down to support temporary staffing needs.
• Enhance Student Experience
• More diverse learning experiences, e.g. online, video.
• Student-teacher interactions are more interactive with 1-to-1 and 1-to-many learning options.

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