Outsourced IT Support
Every IT Manager and team have different requirements, so we offer a range of flexible options that scale to meet your needs.
Does your internal IT team need more support?
Whether your team is overstretched or your require a particular skill set you don’t have in-house, Yoozoom provide partially outsourced IT support.
We’ll integrate seamlessly to extend and enhance your internal resources and technical capabilities adding stability and value to your IT operations.
Extra project manpower
As well as staff cover, we can provide additional manpower and technical resources for project rollouts
such as upgrades, installations and relocations.
24/7 support for your business
On-demand is becoming a way of life, so why should access to tech support be any different? Problems don't work 9-5, and neither do our agents, so you can be sure that help is available when you need it.
Where you may need a little extra help...
- Add additional manpower when you need it
- Quick access to certified & multi-skilled IT professionals
- Add quality new technical staff without risk
- Help to free internal team to focus on core duties
- Add resources to help ease congestion and bottlenecks
- Scale up & down quickly to meet changing workloads
- Key cover for absences, illness & holidays
- Access to senior technical expertise & industry experience
1st and 2nd Line Support
Our experienced team of highly-qualified professionals will work in partnership with your internal team and serve as the first-line of support for your end-user. Our IT service management systems and advanced ticketing capabilities will efficiently assist with day-to-day support needs and service requests.
IT Overflow Services
Busy IT departments can experience huge swings in the volume of support requests. Our over-spill services will eliminate this problem. We’ll work as a seamless extension of your internal IT team to pick up the excess during periods of high demand, helping to reduce waiting and resolution times.
Yoozoom are Accredited Microsoft Partners
Professional and Certified Experts
Microsoft Partners are Microsoft-recognised, certified and accredited IT experts who deliver innovative, proven solutions built on Microsoft technologies to support your business.
Strategic Partner and Trusted Adviser
As your Microsoft Partner, we will help you to understand the contribution IT can make to solving the issues in your business, make the right choices and stay on track.
Trusted Quality
We make it our business to know your processes, reduce your corporate risk and make your business more agile.
