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We handle everything so there’s no unexpected disruption to service and zero hassle for you

“I'd just like to send a note of appreciation regarding the installation last week. Our system has been updated and it's working like a dream. The Yoozoom team were friendly and practical and a great team to work with. Please accept our thanks for a job well done.”

Jonathan Sedman, Director, Web Visual

What happens when you make an enquiry with Yoozoom?

Step 1

Al & Alex

Initial enquiry and needs assessment

You’ll want to be sure you’re selecting the best solution for your business, be confident it’s going to work as it should and get an accurate idea of costs.

That’s why our needs assessment also includes a full demonstration and thorough review of your ICT set up, to make sure you also have the correct connectivity and infrastructure in place to function effectively from day one.

Step 2

CCC

Proposal created and sent

Our easy to read proposals make it simple for you to quickly see what’s included from a functional perspective and what the bottom line costs are.

Step 3

Cloud contact Centre

No obligation web demo (optional)

Handled virtually over the internet, a member of our team will guide you through the platform so you get to see and experience everything you need.

Step 4

Order details

Formalisation of order details

When you’re happy to go ahead, we formalise your requirements into an order and email this to you for go-ahead.

Step 5

old vs new

Order accepted and switching date agreed

Once we receive your signed sales order, you’ll be pleased to know we handle the implementation – from agreeing the switching date with existing providers to arranging diverts of any existing numbers and setting up and configuring your new account.

Step 6

Installation

Installation completed and hardware delivered

Our on-site installations team will deliver a complete, seamless migration from old system to Cloud Contact Centre, including installation of any new hardware.

Step 7

Training

User training

Our in-depth training will ensure your people are fully confident and ready to make the most of your investment.

Step 8

Ongoing support

Ongoing support

Yoozoom customers receive the highest levels of support throughout their time with us. Our UK based support team is available 24/7, 365 days a year to help resolve any technical or training issues

Why choose yoozoom?

Number one

We’re the UK’s #1 for cloud phone systems. Cloud is our speciality, which is why it’s the only type of system we offer.

24 7 UK Support

UK wide installation and training with 24/7, 365 support for complete peace of mind.

Training

Our training covers more than phone features – we help your people discover how to work smarter and improve your customers' experience.

System Correct

We migrate you seamlessly so there’s no unexpected disruption to your business – ensuring you have the correct internet bandwidth, installation, configuration and training.