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We help make running a call centre easier

"The highly skilled team at Yoozoom seamlessly delivered to us a fantastic solution that really helped us achieve traction with a host of other mainstream suppliers.”

Paul Stone, Head of ICT, GHD

Full list of Cloud Contact Centre features

Script builder & editor

Sophisticated IVR

Call recording

Web chat

Email

Automated callbacks

SMS

Dashboard builder

Salesforce integration

PCI DSS compliant payments

Skill based routing

Blended inbound & outbound

Preview & predictive dialler

Lead management tools

Browser based system

Detailed multi-device reporting

Why choose yoozoom?

Number one

We’re the UK’s #1 for cloud phone systems. Cloud is our speciality, which is why it’s the only type of system we offer.

24 7 UK Support

UK wide installation and training with 24/7, 365 support for complete peace of mind.

Training

Our training covers more than phone features – we help your people discover how to work smarter and improve your customers' experience.

System Correct

We migrate you seamlessly so there’s no unexpected disruption to your business – ensuring you have the correct internet bandwidth, installation, configuration and training.